Frequently Asked Questions
Everything you need to know about your Blizzard Gear Store experience.
How long will it take for my order to ship?
Most in-stock items ship within 1-2 business days. Delivery times vary based on your location and selected shipping method at checkout.
What is your return policy for apparel?
We accept returns on unworn and unwashed apparel within 30 days of delivery. Items must have original tags attached and be in their original packaging.
How do I know which size to order?
Each product page features a detailed size chart. We recommend measuring a similar garment you own to ensure the best fit for our hoodies, tees, and jackets.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Please note that international orders may be subject to customs fees, duties, and taxes upon arrival.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel an order within 30 minutes of placement; after that, we are unable to make changes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as PayPal and Apple Pay for a secure checkout experience.